Condominium Management
Regulatory Authority of Ontario

Reapplying for a Licence

By law, condominium managers are required to maintain an active licence to provide condominium management services in Ontario.

For different reasons, a person may allow their licence to expire, or put their licence “on hold” while on maternity leave or unable to work for a prolonged period due to serious circumstances beyond their control.

If you have allowed your licence to become inactive and want to return to work as a condominium manager, follow these guidelines to have your licence reinstated.

Licence Expiry

Managers are required to renew their licence every year in June. Allowing your licence to expire can have serious consequences. Depending on the class of licence and how long it has been since your licence expired, there are different processes for reinstating your licence. You cannot resume working as a condominium manager until:

  1. You have submitted the correct application form, and
  2. Your application has been approved, and
  3. You have paid the required annual fees

General Licence Expired for Less Than Two Years

Under section 11(2.1) of Ontario Regulation 123/17, an applicant for a General Licence is exempt from the normal work experience requirements, and the requirement to hold a Limited Licence, if the application is submitted within two years of the date that the licence expired.

If your General Licence has been expired for less than two years, then you can submit an application for licence reinstatement.

The reinstatement application includes a $150 application fee. The reinstatement process is similar to licence renewal, but includes an additional review conducted by the CMRAO to verify that the manager did not provide condominium management services while their licence was expired.

Before you can apply for reinstatement, you are required to satisfy the Continuing Professional Education (CPE) requirements for a General Licence, which includes completing and reporting 10 CPE credits to the CMRAO. After your licence is reinstated, you will be required to complete the normal 10 CPE credits in order to renew your licence during the next renewal period.

General Licence Expired for More Than Two Years

If your General Licence has been expired for more than two years, then you cannot reapply for a General Licence until you have first applied for and been issued a Limited Licence.

After you have acquired your Limited Licence and met all other requirements for a General Licence, you may reapply for your General Licence. If this situation applies to you, please contact licensing@cmrao.ca to discuss the process and requirements for reobtaining your General Licence.

Limited Licence Expired

If your Limited Licence has been expired for less than 31 days, then you may submit an application for reinstatement. The reinstatement application includes a $150 application fee, and the form is similar to a licence renewal application.

If your Limited Licence has been expired for more than 31 days, then you must submit a new licence application. The process involves submitting a new criminal record and judicial matters check. Depending on your work experience history and education background, you may be required to take or re-take the Excellence in Condominium Management course and exam. You may not be required to re-take the Excellence course if you have completed the exam no more than 1 year prior to the time that you reapply for a Limited Licence.

Maternity Leave, Parental Leave, and Placing Your Licence On Hold

If you are planning to go on maternity or parental leave, you may request to put your licence on hold. These requests may also be granted in cases of serious illness or injury, or other reasons approved by the Registrar of the CMRAO. The duration of the leave must be a minimum of six months.

Requests of this nature must be submitted to the CMRAO prior to the start of the leave. Your licence cannot be placed on hold retroactively and these requests will not be granted for reasons such as gaps in employment, travel, or other reasons not approved by the Registrar of the CMRAO.

You cannot provide condominium management services while your licence is on hold.

To request to place your licence on hold, you must submit the following to licensing@cmrao.ca:

  • the reason for your request
  • the start date of your leave
  • your expected return date
  • confirmation of your leave from your employer’s Human Resources department
  • any other supporting documentation requested by the CMRAO

Prior to your return date, you will be required to submit an application for reinstatement. The $150 reinstatement application fee will be refunded to you after your application is submitted. The CMRAO will review your application and your annual licensing fee will be prorated to account for the period of your leave.

After the licence is reinstated, General Licensees must complete the following number of CPE credits prior to renewing their licence for the next licensing year:

  • Return date between July 1 and December 31: 10 CPE credits to renew General Licence after reinstatement
  • Return date between January 1 and June 30: 5 CPE credits to renew General Licence after reinstatement

General Licensees may continue to accumulate CPE credits, as possible, while their licence is on hold.