The Code of Ethics sets out, in regulation, the general obligations of condo managers and condo management companies, and promotes professionalism, reliability and quality of service.
Some of the requirements covered by the Code of Ethics include:
The Code of Ethics is an important resource for condo owners, residents and boards of directors. If you believe that a condo manager or a management company has violated the Code of Ethics, you may wish to file a formal complaint. Read more about the complaints process.
The Ministry of Government and Consumer Services has prepared a helpful Plain Language Guide [PDF - 420 KB] to the Condominium Management Services Act, 2015, which includes a section on the Code of Ethics.
Read the Code of Ethics and Discipline & Appeals Committees regulation