As outlined in the Administrative Agreement with the Ministry of Public and Business Service Delivery, the CMRAO is required to report on its business activities and plans on an annual basis, and make this information available to the public.

Annual Reports

CMRAO Annual Report 2022—23

Download CMRAO's Annual Report 2022—23 [PDF 986 KB]

CMRAO Annual Report 2021—22

Download CMRAO's Annual Report 2021—22 [PDF 1,898 KB]

CMRAO Annual Report 2020—21

Download CMRAO's Annual Report 2020—21 [PDF 2,827 KB]

CMRAO Annual Report 2019—20

Download CMRAO's Annual Report 2019—20 [PDF 2,359 KB]

CMRAO Annual Report 2018—19

Download CMRAO's Annual Report 2018—19 [PDF 5,122 KB]

CMRAO Annual Report 2017—18

Download CMRAO's Annual Report 2017—18 [PDF 1,575 KB]

Business Plans

CMRAO Business Plan 2023—24

Download the Business Plan 2023—24 [PDF 944 KB]

CMRAO Business Plan 2022—23

Download the Business Plan 2022—23 [PDF 600 KB]

CMRAO Business Plan 2021—22

Download the Download the Business Plan 2021—22 [PDF 11,313 KB]

CMRAO Business Plan 2020—21

Download the Download the Business Plan 2020—21 [PDF 659 KB]

CMRAO Business Plan 2019-20

 Download the Download the Business Plan 2019—20 [PDF 659 KB]

CMRAO Business Plan 2018—21

Download the Business Plan 2018—19 [PDF 835 KB]

Strategic Plans

Enhancing Protection for a Dynamic Condominium Landscape: Strategic Plan 2022 to 2025

Download: Enhancing Protection for a Dynamic Condominium Landscape—Strategic Plan 2022 to 2025 [PDF - 1,840 KB]

Strengthening Connections for an Evolving Sector: Strategic Plan 2019 to 2022

Download the Strengthening Connections for an Evolving Sector: Strategic Plan 2019 to 2022 [PDF - 2,812 KB]

Satisfaction Survey Reports

2022 Satisfaction Survey Report

Download the 2022 Satisfaction Survey Report [PDF 840 KB]

2020 Satisfaction Survey Report

Download the 2020 Satisfaction Survey Report [PDF 4,882 KB]

2019 Satisfaction Survey Report

Download the 2019 Satisfaction Survey Report [PDF 1,310 KB]