In the interest of transparency and accountability, the CMRAO publishes and makes its governance and reporting documents available to the public.

Administrative Agreement

The CMRAO’s Administrative Agreement with the Ministry of Public and Business Service Delivery clarifies the roles, duties, and responsibilities of the minister and the CMRAO under the CMSA. The agreement also clarifies the administrative, financial, auditing, accountability, legislative and regulatory relationships between the two bodies.

Administrative Agreement [PDF -7 MB]

By-law

To fulfil its mandate, the CMRAO is governed by a by-law which outlines the rules, structure, and duties of the roles within the organization, specifically the Board of Directors, Chair and Chief Executive Officer/Registrar.

CMRAO By-law [PDF - 158 KB]

Memorandum of Understanding

The Memorandum of Understanding establishes how the CMRAO and CAO work together to uphold and support their integrity, efficiency, and effectiveness. The Memorandum also serves to support the achievement of their respective consumer protection mandates and to protect personal and confidential information.

Memorandum of Understanding with the Condominium Authority of Ontario (CAO) [PDF - 626 KB]

Directors' Code of Conduct and Policy on Conflict of Interest

The Directors' Code of Conduct and Policy on Conflict of Interest governs the conduct of directors and sets out guidelines for avoiding and disclosing conflicts of interest and keeping information confidential.

Directors' Code of Conduct and Policy on Conflict of Interest [PDF - 185 KB]