Discipline and Appeals Decisions
Complaints received by the CMRAO could lead to disciplinary hearings. As outlined in O. reg 3/18 of the CMSA, these matters are expected to be heard by a panel of at least three members from the CMRAO Discipline Committee.
If the Discipline Committee determines that a licensee has failed to comply with the Code of Ethics, it may order penalties as appropriate under the CMSA.
Decisions of the Discipline Committee can be appealed (by any party to a hearing) to the CMRAO Appeals Committee.
Committee Members
Members of the Discipline Committee and the Appeals Committee are appointed by the CMRAO Board of Directors to serve a two-year term.
Discipline Committee
Chair: Jeff Donnelly
Term: May 1, 2020 to April 30, 2021
Appeals Committee
Chair: Bernard Cowan
Term: May 1, 2020 to April 30, 2021
Committee Members
• Charles Chan
• Nadia Freeman
• Dan Fried
• Frank Gallo
• Shane Haskell
• Allyson Ingham
• Lyndsey McNally
• Daniel Mousavi
• Bob St. George
• Bradley Wells
• Joanna Yu
Rules of Practice
The rules of practice for the discipline process:
• provide a fair, open, and accessible process for parties and other interested persons
• allow for efficient and timely proceedings
• assist the Discipline Committee and Appeals Committee in fulfilling their mandates
Download the Rules of Practice [PDF - 435 KB]
Hearings Process
As part of the CMRAO’s mandate to license and regulate condominium management providers and condominium managers in the public interest, the CMRAO’s Registrar may refer allegations of violations of the Code of Ethics to the CMRAO’s Discipline Committee for a hearing.
Download the Licensee Guide to the Discipline Process [PDF - 347 KB]
Decisions
Click on a case to expand and view each discipline and appeal decision.
Downing Street Property Management | Date of Decision: 2022/04/29
Topic(s): Transfer of Funds
View decision and order [PDF - 265 KB]
Boyang Li and Grand River Property Management | Date of Decision: 2022/04/08
Topic(s): Permitting Unlicensed Practice
View decision and order [PDF - 251 KB]
Michele Moore | Date of Decision: 2022/03/20
Topic(s): Misleading the Corporation, Preventing Errors, Keeping Client Informed, Conscientious and Competent Service
View decision and order [PDF - 254 KB]
Larlyn Property Management | Date of Decision: 2021/12/09
Topic(s): Transfer of Records, Transfer of Funds, Competence, Responsiveness
View decision and order [PDF - 174 KB]
Larlyn Property Management | Date of Decision: 2021/10/28
Topic(s): Transfer or Records, Transfer of Funds
View decision and order [PDF - 298 KB]
Bruno Zaffino | Date of Decision: 2021/05/08
Topic(s): Conflict of interest, Procurement, Permitting unlicensed practice
View decision and order [PDF - 615 KB]
Elena Schneider | Date of Decision: 2021/02/26
Topic(s): Conflict of Interest, Procurement
View decision and order [PDF - 712 KB]
Aurelia Dumitrescu | Date of Decision: 2020/11/06
Topic(s): Conflict of Interest, Procurement
View decision and order [PDF - 719 KB]