Condominium Management
Regulatory Authority of Ontario

Available Continuing Professional Education (CPE) Credits

General Licensees are now required to have 10 CPE credits to renew their licence.

CPE Resources Available

Learn how to report CPE credits to the CMRAO.

Updated Electric Vehicle Charging Systems (EVCS) Resource

Learn about the regulations and safety concerns, and the role condominium managers role play in EVCS installation.

Becoming a Condominium Manager

Condominium managers are essential to a condominium corporation’s day-to-day operations and help maintain vibrant communities across Ontario.

Licences

The CMRAO issues several types of licences: two licences for condominium managers and one licence for management provider businesses.

Education

Part of successful regulation in the public interest involves ensuring that licensees meet a defined standard of education.

Roles & Obligations

The role of a condominium manager involves various important responsibilities and obligations, as set out under the CMSA.

Condo Management

A condominium corporation will often hire a condominium management provider business or condominium manager to help oversee its day-to-day operations. Under the Condominium Management Services Act, 2015 (CMSA), individuals and businesses that provide condominium management services in Ontario must be licensed by the CMRAO. 

Virtual Meetings Resource for Condominium Managers

On June 8, 2023, the Ontario government passed the Less Red Tape, Stronger Economy Act, 2023, which includes amendments to the Condominium Act, 1998 (Condo Act) to better reflect the digital age and allow for broader participation by implementing virtual processes.

The CMRAO has developed a guide to help condominium managers prepare for the planning and execution of virtual/hybrid meetings and undertaking other virtual processes, such as electronic voting and notices.

Download Administering Virtual Meetings: A Guide for Condominium Managers [PDF 603 KB]

Newsroom

Promoting a Safe Workplace for Condominium Managers

The CMRAO is aware of the increasing number of condominium managers and provider businesses that…

How a Regulated Condominium Management Profession Helps Communities Thrive

Condominium communities are great places to live. Owners can expect that the buildings and facilities…

Implementing Virtual Meetings in Condominiums

On October 1, 2023, Bill 91: Less Red Tape, Stronger Economy Act, 2023, which includes…

Resource Centre

Electric Vehicle Charging System Regulations and Installations

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Download Electric Vehicle Charging System Regulations and Installations: What Condominium Managers Need to Know [PDF 492 KB]

Administering Virtual Meetings: A Guide for Condominium Managers

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Download Administering Virtual Meetings: A Guide for Condominium Managers [PDF 603 KB]

How to Enter a Completed CPE Learning Activity into the Portal

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Download How to Enter a Completed CPE Learning Activity into the Portal [PDF - 521 KB]

CMRAO Licensing Overview

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Download the CMRAO Licensing Overview [PDF - 597 KB]

COVID-19 Resources

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The following resources are available to assist condominium managers concerned about how COVID-19 impacts condominiums and their role as provider of an essential service in these unprecedented times.

Ask the CMRAO Webinar Slide Deck

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Download the Ask the CMRAO Webinar Presentation here. [PDF - 2MB]

A Guide for Licensees: Records Management for Condo Managers

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Download A Guide for Licensees: Records Management for Condo Managers [PDF - 919 KB]

Previous Education Requirements

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Certain general licensees were required to complete continuing education in order to renew their licence for the 2019–20 licensing year.

Materials available on the Condominium Authority of Ontario website

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The Condominium Authority of Ontario (CAO) is dedicated to providing information, resources, and services to support condo communities across Ontario.

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