The CMRAO was established under the Condominium Management Services Act, 2015 (CMSA), and began operations on November 1, 2017, to provide stronger consumer protection for Ontarians living and investing in condominiums. Through effective regulation, the CMRAO strengthens the condominium management profession and helps to protect consumers in Ontario’s complex and rapidly growing condominium sector.

Mandate

The CMRAO is the regulatory body that sets standards and enforces the mandatory licensing of condominium managers and condominium management provider businesses.

Mission

To enhance consumer protection through modern and effective regulation of the condominium management sector.

Vision

Public confidence that the assets of condominium communities are well managed and protected.

Values

The CMRAO is committed to the following values that guide our behaviour and support our efforts to achieve our strategic and operational objectives:

• Building Trust
• Public Protection
• Service Excellence