The CMRAO is the regulatory body that protects consumers by setting standards and enforcing mandatory licensing of condominium managers and condominium management provider businesses.
The Condominium Management Services Act, 2015 (CMSA) is the provincial legislation that establishes the authority for the CMRAO to deliver its regulatory services and administer all provisions of the CMSA and its regulations.
As outlined in the Administrative Agreement with the Ministry of Government and Consumer Services, the CMRAO is required to report on its business activities and plans on an annual basis, and make this information available to the public.
ROLE OF THE CMRAO AND CAO
The CMRAO and the CAO play different roles in Ontario’s communities. See the responsibilities of each organization at-a-glance.
The Condominium Management Regulatory Authority of Ontario (CMRAO) is a non-profit corporation established in November 2017 by the Government of Ontario under the Condominium Management Services Act, 2015 (CMSA). As a regulator, the CMRAO provides consumer protection for Ontarians living and investing in condominiums by regulating and licensing condominium managers and management provider businesses.
The CMRAO is funded through licensing fees, is governed by an independent Board of Directors, and operates under an Administrative Agreement with the Ministry of Public and Business Service Delivery.
Role of the CMRAO and the CAO for Ontario’s Condominium Communities
The Condominium Management Regulatory Authority of Ontario (CMRAO) and the Condominium Authority of Ontario (CAO) are two authorities involved in different aspects of condominium living in Ontario. Although both organizations work in the interest of consumer protection, each organization plays a different role.
View the infographic to see the role of each organization [PDF 626 KB]