Condominium Management
Regulatory Authority of Ontario

Mandate

The CMRAO is the regulatory body that protects consumers by setting standards and enforcing mandatory licensing of condominium managers and condominium management provider businesses.

Legislation

The Condominium Management Services Act, 2015 (CMSA) is the provincial legislation that establishes the authority for the CMRAO to deliver its regulatory services and administer all provisions of the CMSA and its regulations.

Corporate reporting

As outlined in the Administrative Agreement with the Ministry of Government and Consumer Services, the CMRAO is required to report on its business activities and plans on an annual basis, and make this information available to the public.

Organization

The Condominium Management Regulatory Authority of Ontario (CMRAO) is a non-profit corporation established in November 2017 by the Government of Ontario under the Condominium Management Services Act, 2015 (CMSA). As a regulator, the CMRAO provides consumer protection for Ontarians living and investing in condominiums by regulating and licensing condominium managers and management provider businesses.

The CMRAO is funded through licensing fees, is governed by an independent Board of Directors, and operates under an Administrative Agreement with the Ministry of Government and Consumer Services (MGCS).