The Condominium Management Regulatory Authority of Ontario (CMRAO) is a non-profit corporation established in November 2017 by the Government of Ontario under the Condominium Management Services Act, 2015 (CMSA). As a regulator, the CMRAO provides consumer protection for Ontarians living and investing in condominiums by regulating and licensing condominium managers and management provider businesses.

The CMRAO is funded through licensing fees, is governed by an independent Board of Directors, and operates under an Administrative Agreement with the Ministry of Public and Business Service Delivery.

Role of the CMRAO and the CAO for Ontario’s Condominium Communities

The Condominium Management Regulatory Authority of Ontario (CMRAO) and the Condominium Authority of Ontario (CAO) are two authorities involved in different aspects of condominium living in Ontario. Although both organizations work in the interest of consumer protection, each organization plays a different role.

View the infographic to see the role of each organization [PDF 626 KB]