Condominium Management
Regulatory Authority of Ontario

Contact

The Condominium Management Regulatory Authority of Ontario (CMRAO) is the regulatory body that protects consumers by setting standards and enforcing mandatory licensing of condominium managers and condominium management provider businesses.

The CMRAO’s services are fully online. Accessing the Public Registry and submitting a complaint can be done at any time through our website. The CMRAO’s website also provides useful tools and valuable information. If you are not able to find the information you are looking for, please contact us.

If you have a general inquiry, or questions related to licensing, compliance, or education requirements, please email info@cmrao.ca.

shedule

Hours of Operations

Monday to Friday (closed for statutory holidays)
9 a.m. to 5 p.m.

email

Mailing address

P.O. Box 48087
RPO Davisville
Toronto, ON M4S 3C6

Phone

Phone

Local:647-363-6490

Toll Free:1-866-888-5426

TTY (Teletypewriter for the hearing impaired)

Bell Relay Service

Email

Complaints about CMRAO Staff and Services

The CMRAO accepts complaints related to CMRAO staff, its committees, and its services. Please review the public complaints policy before submitting a complaint.

Email: policy@cmrao.ca

Chat

Complaints against a CMRAO Licensee

The CMRAO accepts complaints against licensed condominium managers and condominium management provider businesses. Learn more about the process for submitting a complaint against a CMRAO licensee.

Email

Media Inquiries

If you are from the media and have specific questions for the CMRAO, please visit our Newsroom, or connect with us.

Email: communications@cmrao.ca