The Condominium Management Regulatory Authority of Ontario (CMRAO) is the regulatory body that protects consumers by setting standards and enforcing mandatory licensing of condominium managers and condominium management provider businesses.
The CMRAO’s services are fully online. Accessing the Public Registry and submitting a complaint can be done at any time through our website. The CMRAO’s website also provides useful tools and valuable information. If you are not able to find the information you are looking for, please contact us.
If you have a general inquiry, or questions related to licensing, compliance, or education requirements, please email firstname.lastname@example.org.
Hours of Operations
Monday to Friday (closed for statutory holidays)
9 a.m. to 5 p.m.
P.O. Box 48087
Toronto, ON M4S 3C6
Complaints against a CMRAO Licensee
The CMRAO accepts complaints against licensed condominium managers and condominium management provider businesses. Learn more about the process for submitting a complaint against a CMRAO licensee.
Complaints about CMRAO Staff and Services
The CMRAO accepts complaints related to CMRAO staff, its committees, and its services. Please review the public complaints policy before submitting a complaint.
If you are from the media and have specific questions for the CMRAO, please visit our Newsroom, or connect with us.