Condominium Management
Regulatory Authority of Ontario

Important Licensing Reminders

Important Licensing Reminders

General Licensees

The Ministry of Government and Consumer Services has specified new continuing education requirements for General Licensees who completed their education and examination requirements prior to November 1, 2017. These condo managers are required to successfully complete new continuing education requirements to renew their General Licence in 2019.

The continuing education program consists of three educational webinars and a multiple-choice test and addresses recent changes to the Condominium Act, 1998 , as well as the enactment of the Condominium Management Services Act, 2015 . This continuing education program is offered by the Association of Condominium Managers of Ontario (ACMO) and is available on their website.

Of the 1,283 General Licensees across the province, CMRAO’s records indicate that only 300 have completed these requirements to date. You must complete the program in order to renew your licence in 2019. As a reminder, anyone providing condo management services in Ontario must now have a valid licence to continue providing services legally.

Transitional General Licensees

Holders of a Transitional General Licence progressing to a General Licence must have all education requirements completed and reported to the CMRAO by June 30, 2021. Please ensure that you leave yourself enough time to complete the educational requirements for a General Licence. The four required courses, offered by the Association of Condominium Managers of Ontario (ACMO), are:
Condominium LawPhysical Building ManagementFinancial Planning for Condominium ManagersCondominium Administration and Human Relations
If you had more than five years of experience providing condo management services prior to November 1, 2017, you may take any of the corresponding challenge exams instead of the courses. C ourses are offered online or in-person at specific colleges in Ontario. Visit www.ontariolearn.com/courses/ and enter “condo management” in the Key Word Search bar at the top, and then click SEARCH. A listing of all courses, as well as start/end dates, will appear. If you click on the course name you will be able to see the location where the course is being offered.

Limited Licensees

If you hold a Limited Licence and are interested in progressing to a General Licence, please be advised that the education requirements must be completed within five years of applying for the General Licence, in addition to the specific activities that must be performed under the supervision of one or more General or Transitional General licensees.


Thank You for Your Feedback!

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Earlier this year, the CMRAO launched two surveys: one for licensees and one for stakeholders. Nearly 1,000 people shared their feedback and provided suggestions. Thanks to everyone who took the time to complete the surveys. The CMRAO values the feedback we receive from licensees, industry partners, and other stakeholders. Your responses have helped us better understand what is working effectively, and the areas needing improvement.


Ontario Regulation 506/18 – Reporting of Energy Consumption and Water Use

Energy and water usage can represent a building’s most significant operating costs. If you own, manage, or represent a building that is 50,000 square feet or larger, you may need to report your energy and water usage data annually through the province’s Energy and Water Reporting and Benchmarking (EWRB) initiative. EWRB can help you make your building more efficient by tracking consumption. Through reporting, condominium corporations will have the opportunity to compare their energy and water use to similar condominiums and identify opportunities for cost savings.
This initiative will also provide you with energy and water data for similar buildings so you can see how your building compares. Please visit www.ontario.ca/reportenergywater for more information, or email EWRBSupport@ontario.ca .