Condominium Management
Regulatory Authority of Ontario

Update: Expiry of Transitional General Licences

The CMRAO has been receiving inquiries from the condominium community, including our licensees, regarding the status of Transitional General Licensees and their progress towards the completion of the education requirements for a General Licence. Some of these concerns are being raised in the context of the COVID-19 pandemic and the ability of individuals to complete the education program.

Over the past three years, the CMRAO has been communicating the regulatory requirements related to the expiry of Transitional General Licences to the condominium management sector. More recently, the CMRAO conducted a survey of Transitional General Licensees regarding the status and expectations to complete the education program for a General Licence. This survey identified that although many had expected to complete the education requirements, there still remains a substantial number of Transitional General Licensees who are not in a position to complete their program prior to June 30, 2021.

As a consumer protection measure and in order to maintain the continuity of service to condominium corporations, the CMRAO recently introduced an attestation form (available on the CMRAO website), which streamlines the process so that individuals expecting to complete their education program by June 30, 2021, can obtain their General Licence without interruption. The CMRAO is also examining other options to help with this transition.

Additionally, the CMRAO has been in discussions with the Ministry of Government and Consumer Services (Ministry) about what other options could be considered to address concerns and challenges the sector has been experiencing related to the pandemic, such as potentially extending the Transitional General Licence limitation period. However, this requires a decision of government.

The CMRAO is actively working with the sector and the Ministry to address this important issue and will communicate updates on our progress.