Condominium Management
Regulatory Authority of Ontario

Consumer Protection

The CMRAO began operations on November 1, 2017, and ensures that condominium managers and management provider businesses are licensed, meet education and experience requirements, and comply with a Code of Ethics.

Licensing

Condominium managers are professionals who need a licence from the CMRAO to provide their services in Ontario.

Code of Ethics

The Code of Ethics regulation establishes the general obligations of condominium managers and condominium management companies.

Condominium owners

Condominium managers interact with many individuals in carrying out their duties, but they report and are accountable to their client, the condominium corporation, through its board of directors.

Condominium Management

Condominium corporations may hire a condominium management provider business or condominium manager who must have a valid licence issued by the CMRAO to oversee the corporation’s day-to-day operations.

Become a Condominium Manager

Ontario’s condominium sector continues to expand rapidly and there is a demand for licensed condominium managers. Learn more about the exciting career in condominium management and the requirements to become a fully licensed professional.

Newsroom

Summer 2021 | Vol. 3 | Issue 2

The CMSA requires licensees to transfer all records and documents relating to the corporation back to the client (the condominium corporation) within 15 days upon termination of the condominium management…

Notice of Fees: Excellence in Condominium Management Course

The Condominium Management Regulatory Authority of Ontario (CMRAO) conducted a public fee consultation from October 4 to October 14, 2021. Feedback was collected using a survey posted on the CMRAO…

Public Notice: CMRAO Excellence in Condominium Management Course Fee

Introduction of a new mandatory course for applicants for a Limited Licence effective November 1, 2021 As the Condominium Management Regulatory Authority of Ontario (CMRAO) continues to grow and expand…

INDUSTRY SNAPSHOT

In the interest of consumer protection, the CMRAO publicly reports on its licensing and regulatory activities. The Industry Index is a current summary of key metrics to provide insight on the CMRAO’s day-to-day operations.

Active
Licensees

4132
  • Eastern Ontario - 326

  • Western Ontario - 374

  • Central Ontario - 1873

  • Northern Ontario - 53

  • Toronto - 1506

Licensed
Managers

3721

Licensed
Companies

411

Limited
Licensees

1280

Transitional General Licensees

254

General
Licensees

2187

As part of its consumer protection mandate, the CMRAO’s Registrar can propose to refuse, suspend, revoke or apply conditions on a licence.

Cases where the Registrar has refused to renew a licence, has revoked a licence, or has suspended a licence.

Notices of licence applications that were refused because the applicants did not meet the prescribed requirements under Ontario Regulation 123/17 (opens a new window).

Charges laid by the CMRAO against licensees, or other persons or entities that undertake activities that require a licence, and who have been charged and/or convicted under the CMSA.

Complaints received by the CMRAO could lead to disciplinary hearings. As outlined in O. reg 3/18 of the CMSA (opens a new window), these matters are expected to be heard by a panel of at least three members from the CMRAO Discipline Committee.