Condo Owners
Condominium managers play an important role in maintaining vibrant condominium communities. Learn more about the CMRAO’s role in protecting consumers in Ontario, and what you should expect from CMRAO licensees.
Condo Managers
Anyone providing condominium management services in Ontario is required to have a valid licence. Licensed managers and provider businesses have important legal obligations to protect consumers and the interests of the condominium corporation.
Condo Boards
A condominium’s board of directors is responsible for making decisions about the corporation on behalf of the owners, including hiring a licensed condominium manager or management provider business to help oversee the corporation’s affairs.
Enforcement News
Registrar Proposes Licence Revocation and Issues Immediate Suspension Order
In September 2023, the CMRAO became aware of concerning allegations about a licensed condominium manager’s…
REGISTRAR PROPOSES LICENCE REVOCATION AND ISSUES IMMEDIATE SUSPENSION ORDER
In response to concerning allegations about a licensed condominium manager’s involvement in handling a condominium…
First CMRAO Prosecution Trial Results in Conviction on All Counts
On May 30, 2023, the CMRAO’s first prosecution concluded with the two defendants, Azza Nefzaoui…
Become a Condominium Manager
Ontario’s condominium sector continues to expand rapidly and there is a demand for licensed condominium managers. Learn more about the exciting career in condominium management and the requirements to become a fully licensed professional.
INDUSTRY SNAPSHOT
In the interest of consumer protection, the CMRAO publicly reports on its licensing and regulatory activities. The Industry Index is a current summary of key metrics to provide insight on the CMRAO’s day-to-day operations.
Licensed
Managers
Licensed
Companies
Limited
Licensees
Transitional General Licensees
General
Licensees
As part of its consumer protection mandate, the CMRAO’s Registrar can propose to refuse, suspend, revoke or apply conditions on a licence.
Cases where the Registrar has refused to renew a licence, has revoked a licence, or has suspended a licence.
Notices of licence applications that were refused because the applicants did not meet the prescribed requirements under Ontario Regulation 123/17 (opens a new window).
Charges laid by the CMRAO against licensees, or other persons or entities that undertake activities that require a licence, and who have been charged and/or convicted under the CMSA.
Complaints received by the CMRAO could lead to disciplinary hearings. These matters are expected to be heard by a panel of at least three members from the CMRAO Discipline Committee.
Newsroom
Elevating Devices in Condominiums Webinar Recording
On June 20, 2024, the CMRAO hosted its Elevating Devices in Condominiums webinar. Featuring panelists…
Licensing Fees Support CMRAO’s Oversight of Ontario’s Condominium Management Sector
Licensing condominium managers in Ontario is crucial in ensuring the professionalism, accountability, and competence of…
Spring 2024 | Vol. 6 | Issue 1
The CMRAO has recently secured convictions against two corporations for providing condominium management services without…