Condominium Management
Regulatory Authority of Ontario

Licence Renewal Period Begins June 1

All licences issued by the CMRAO expire unless they are renewed annually. The licence year runs from July 1 to June 30 and the deadline to complete the renewal is midnight on June 30.

Introduction to Reserve Funds

Condominium managers can learn about Reserve Funds and how to manage them through the CMRAO’s 3-part blog series.

Reporting CPE Credits

Licensees are responsible for reporting their own CPE learning activities through their CMRAO account by June 30. Credits cannot be reported by employers or education providers.

LAT Decision Upholds Licence Revocation

The Licence Appeal Tribunal (LAT) upheld the Registrar’s proposal to suspend and revoke a condominium manager's licence for their involvement in improper reserve fund investments.

Consumer Protection

The CMRAO began operations on November 1, 2017, and ensures that condominium managers and management provider businesses are licensed, meet education and experience requirements, and comply with a Code of Ethics.

Licensing

Condominium managers are professionals who need a licence from the CMRAO to provide their services in Ontario.

Code of Ethics

The Code of Ethics regulation establishes the general obligations of condominium managers and condominium management companies.

Condominium owners

Condominium managers interact with many individuals in carrying out their duties, but they report and are accountable to their client, the condominium corporation, through its board of directors.

Condominium Management

Condominium corporations may hire a condominium management provider business or condominium manager who must have a valid licence issued by the CMRAO to oversee the corporation’s day-to-day operations.

Discipline

If the Discipline Committee determines that a licensee has failed to comply with the Code of Ethics, it may order penalties as appropriate under the CMSA.

Become a Condominium Manager

Ontario’s condominium sector continues to expand rapidly and there is a demand for licensed condominium managers. Learn more about the exciting career in condominium management and the requirements to become a fully licensed professional.

INDUSTRY SNAPSHOT

In the interest of consumer protection, the CMRAO publicly reports on its licensing and regulatory activities. The Industry Index is a current summary of key metrics to provide insight on the CMRAO’s day-to-day operations.

Active
Licensees

5000
  • Eastern Ontario - 366

  • Western Ontario - 448

  • Central Ontario - 2170

  • Northern Ontario - 43

  • Toronto - 1973

Licensed
Managers

4597

Licensed
Companies

403

Limited
Licensees

1899

Transitional General Licensees

4

General
Licensees

2694

As part of its consumer protection mandate, the CMRAO’s Registrar can propose to refuse, suspend, revoke or apply conditions on a licence.

Cases where the Registrar has refused to renew a licence, has revoked a licence, or has suspended a licence.

Notices of licence applications that were refused because the applicants did not meet the prescribed requirements under Ontario Regulation 123/17 (opens a new window).

Charges laid by the CMRAO against licensees, or other persons or entities that undertake activities that require a licence, and who have been charged and/or convicted under the CMSA.

Complaints received by the CMRAO could lead to disciplinary hearings. These matters are expected to be heard by a panel of at least three members from the CMRAO Discipline Committee.

Newsroom

Elevating Devices in Condominiums Webinar

Date: Thursday, June 20, 2024 | 10:30 a.m. to 12:00 p.m. There are 30,000 residential…

Why Licensing is Essential for Condominium Management in Ontario

Across the province, condominium communities are growing, as is the need for individuals and businesses…

Introduction to Reserve Funds: How to Manage a Reserve Fund Study Process

This is Part Three of a three-part series on reserve funds. How is the amount…