Condominium Management
Regulatory Authority of Ontario

Licence Renewal Period Begins June 1

All licences issued by the CMRAO expire unless they are renewed annually. The licence year runs from July 1 to June 30 and the deadline to complete the renewal is midnight on June 30.

LAT Decision Upholds Licence Revocation

The Licence Appeal Tribunal (LAT) upheld the Registrar’s proposal to suspend and revoke a condominium manager's licence for their involvement in improper reserve fund investments.

Elevating Devices in Condominiums Webinar

Join us on Thursday, June 20, to hear from the Technical Standards and Safety Authority about elevating devices in condominiums.

Introduction to Reserve Funds

Condominium managers can learn about Reserve Funds and how to manage them through the CMRAO’s 3-part blog series.

Reporting CPE Credits

Licensees are responsible for reporting their own CPE learning activities through their CMRAO account by June 30. Credits cannot be reported by employers or education providers.

Consumer Protection

The CMRAO began operations on November 1, 2017, and ensures that condominium managers and management provider businesses are licensed, meet education and experience requirements, and comply with a Code of Ethics.

Licensing

Condominium managers are professionals who need a licence from the CMRAO to provide their services in Ontario.

Code of Ethics

The Code of Ethics regulation establishes the general obligations of condominium managers and condominium management companies.

Condominium owners

Condominium managers interact with many individuals in carrying out their duties, but they report and are accountable to their client, the condominium corporation, through its board of directors.

Condominium Management

Condominium corporations may hire a condominium management provider business or condominium manager who must have a valid licence issued by the CMRAO to oversee the corporation’s day-to-day operations.

Discipline

If the Discipline Committee determines that a licensee has failed to comply with the Code of Ethics, it may order penalties as appropriate under the CMSA.

Enforcement News

Registrar Proposes Licence Revocation and Issues Immediate Suspension Order

In September 2023, the CMRAO became aware of concerning allegations about a licensed condominium manager’s…

REGISTRAR PROPOSES LICENCE REVOCATION AND ISSUES IMMEDIATE SUSPENSION ORDER

In response to concerning allegations about a licensed condominium manager’s involvement in handling a condominium…

First CMRAO Prosecution Trial Results in Conviction on All Counts

On May 30, 2023, the CMRAO’s first prosecution concluded with the two defendants, Azza Nefzaoui…

Become a Condominium Manager

Ontario’s condominium sector continues to expand rapidly and there is a demand for licensed condominium managers. Learn more about the exciting career in condominium management and the requirements to become a fully licensed professional.

INDUSTRY SNAPSHOT

In the interest of consumer protection, the CMRAO publicly reports on its licensing and regulatory activities. The Industry Index is a current summary of key metrics to provide insight on the CMRAO’s day-to-day operations.

Active
Licensees

5141
  • Eastern Ontario - 372

  • Western Ontario - 462

  • Central Ontario - 2243

  • Northern Ontario - 45

  • Toronto - 2018

Licensed
Managers

4734

Licensed
Companies

407

Limited
Licensees

2023

Transitional General Licensees

4

General
Licensees

2707

As part of its consumer protection mandate, the CMRAO’s Registrar can propose to refuse, suspend, revoke or apply conditions on a licence.

Cases where the Registrar has refused to renew a licence, has revoked a licence, or has suspended a licence.

Notices of licence applications that were refused because the applicants did not meet the prescribed requirements under Ontario Regulation 123/17 (opens a new window).

Charges laid by the CMRAO against licensees, or other persons or entities that undertake activities that require a licence, and who have been charged and/or convicted under the CMSA.

Complaints received by the CMRAO could lead to disciplinary hearings. These matters are expected to be heard by a panel of at least three members from the CMRAO Discipline Committee.

Newsroom

Spring 2024 | Vol. 6 | Issue 1

The CMRAO has recently secured convictions against two corporations for providing condominium management services without…

Elevating Devices in Condominiums Webinar

Date: Thursday, June 20, 2024 | 10:30 a.m. to 12:00 p.m. There are 30,000 residential…

Why Licensing is Essential for Condominium Management in Ontario

Across the province, condominium communities are growing, as is the need for individuals and businesses…