The CMRAO began operations on November 1, 2017, and ensures that condominium managers and management provider businesses are licensed, meet education and experience requirements, and comply with a Code of Ethics.
Condominium managers are professionals who need a licence from the CMRAO to provide their services in Ontario.
Code of Ethics
The Code of Ethics regulation establishes the general obligations of condominium managers and condominium management companies.
Condominium managers interact with many individuals in carrying out their duties, but they report and are accountable to their client, the condominium corporation, through its board of directors.
Condominium corporations may hire a condominium management provider business or condominium manager who must have a valid licence issued by the CMRAO to oversee the corporation’s day-to-day operations.
If the Discipline Committee determines that a licensee has failed to comply with the Code of Ethics, it may order penalties as appropriate under the CMSA.
Condominium managers play an important role in maintaining vibrant condominium communities. Learn more about the CMRAO’s role in protecting consumers in Ontario, and what you should expect from CMRAO licensees.
Anyone providing condominium management services in Ontario is required to have a valid licence. Licensed managers and provider businesses have important legal obligations to protect consumers and the interests of the condominium corporation.
A condominium’s board of directors is responsible for making decisions about the corporation on behalf of the owners, including hiring a licensed condominium manager or management provider business to help oversee the corporation’s affairs.
Become a Condominium Manager
Ontario’s condominium sector continues to expand rapidly and there is a demand for licensed condominium managers. Learn more about the exciting career in condominium management and the requirements to become a fully licensed professional.
In the interest of consumer protection, the CMRAO publicly reports on its licensing and regulatory activities. The Industry Index is a current summary of key metrics to provide insight on the CMRAO’s day-to-day operations.
Eastern Ontario - 331
Western Ontario - 384
Central Ontario - 1896
Northern Ontario - 53
Toronto - 1536
Transitional General Licensees
As part of its consumer protection mandate, the CMRAO’s Registrar can propose to refuse, suspend, revoke or apply conditions on a licence.
Cases where the Registrar has refused to renew a licence, has revoked a licence, or has suspended a licence.
Notices of licence applications that were refused because the applicants did not meet the prescribed requirements under Ontario Regulation 123/17 (opens a new window).
Charges laid by the CMRAO against licensees, or other persons or entities that undertake activities that require a licence, and who have been charged and/or convicted under the CMSA.
Complaints received by the CMRAO could lead to disciplinary hearings. These matters are expected to be heard by a panel of at least three members from the CMRAO Discipline Committee.
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