Condominium Management
Regulatory Authority of Ontario

CPE Activities Now Available

The list of Continuing Professional Education (CPE) activities is now available. Effective July 1, General Licensees will need 10 CPE credits to renew their licence in 2024.


Pursuant to an order of the Licence Appeal Tribunal, the CMRAO has refused to issue a General Licence and revoked the Limited Licence of a licensee.

Consumer Protection

The CMRAO began operations on November 1, 2017, and ensures that condominium managers and management provider businesses are licensed, meet education and experience requirements, and comply with a Code of Ethics.


Condominium managers are professionals who need a licence from the CMRAO to provide their services in Ontario.

Code of Ethics

The Code of Ethics regulation establishes the general obligations of condominium managers and condominium management companies.

Condominium owners

Condominium managers interact with many individuals in carrying out their duties, but they report and are accountable to their client, the condominium corporation, through its board of directors.

Condominium Management

Condominium corporations may hire a condominium management provider business or condominium manager who must have a valid licence issued by the CMRAO to oversee the corporation’s day-to-day operations.


If the Discipline Committee determines that a licensee has failed to comply with the Code of Ethics, it may order penalties as appropriate under the CMSA.


Consistent with the provisions of Schedule G “Fee Setting Process and Criteria” of the Administrative Agreement, the Condominium Management Regulatory Authority of Ontario (CMRAO) hereby gives notice of an increase to its licensing fees by 4%.

Become a Condominium Manager

Ontario’s condominium sector continues to expand rapidly and there is a demand for licensed condominium managers. Learn more about the exciting career in condominium management and the requirements to become a fully licensed professional.


In the interest of consumer protection, the CMRAO publicly reports on its licensing and regulatory activities. The Industry Index is a current summary of key metrics to provide insight on the CMRAO’s day-to-day operations.


  • Eastern Ontario - 357

  • Western Ontario - 441

  • Central Ontario - 2060

  • Northern Ontario - 50

  • Toronto - 1765







Transitional General Licensees




As part of its consumer protection mandate, the CMRAO’s Registrar can propose to refuse, suspend, revoke or apply conditions on a licence.

Cases where the Registrar has refused to renew a licence, has revoked a licence, or has suspended a licence.

Notices of licence applications that were refused because the applicants did not meet the prescribed requirements under Ontario Regulation 123/17 (opens a new window).

Charges laid by the CMRAO against licensees, or other persons or entities that undertake activities that require a licence, and who have been charged and/or convicted under the CMSA.

Complaints received by the CMRAO could lead to disciplinary hearings. These matters are expected to be heard by a panel of at least three members from the CMRAO Discipline Committee.


The Relationship Between Condominium Management and Tenants

Condominium living is on the rise as more Ontarians find the lifestyle increasingly beneficial and…

Integrity and Honesty: Ethical Obligations of all CMRAO Licensees

The role of a condominium manager is a position of trust. As a licensed professional,…

SPRING 2023 | Vol. 4 | ISSUE 3

The CMRAO’s new Business Plan 2023–24 is informed by the Strategic Plan and outlines the…