Condominium Management
Regulatory Authority of Ontario

Webinar: CMRAO Complaints Process

Recording Date: Thursday, November 14, 2019 | 11 a.m. to noon

Join the CMRAO’s Ali Arlani, CEO and Registrar, and Sandy Vizely, Deputy Registrar, as they discuss the CMRAO complaints process. Attendees will learn more about the full scope of the process and will have an opportunity to ask questions.

Accepting complaints against licensed condominium managers is a key component of the CMRAO’s consumer protection mandate. The CMRAO receives an average of 60 complaints per month. This webinar is an opportunity to learn what happens once a complaint comes in, to the moment that the file is closed.

The recorded webinar is available for viewing in the CMRAO’s video gallery.