Menu
Condo Owners
As a condominium owner you not only own your individual unit, you also share ownership in the condominium community. Of course, ownership comes with responsibilities and expectations. Understanding your rights and obligations is essential to living harmoniously and to ensuring you are respecting the rights of everyone around you.
Get to Know the CMRAO: A Guide for Condominium Owners and Residents
This resource has been developed to provide general information to condominium owners and residents about the CMRAO and our consumer protection role in the condominium management sector. It covers a number of topics that may be of interest to owners and residents, including the CMRAO’s services, operations, licensing, education, and more.
Owners and residents are invited to view and share this document with others in their condominium community.
Download Get to Know the CMRAO: A Guide for Condominium Owners and Residents [PDF 945 KB]
Newsroom
Introduction to Reserve Funds: How to Manage a Reserve Fund Study Process
This is Part Three of a three-part series on reserve funds. How is the amount…
Introduction to Reserve Funds: What is a Reserve Fund Study and When to do One
This is Part Two of a three-part series on reserve funds. What is a reserve…
Introduction to Reserve Funds: What they Are and What They Cover
This is Part One of a three-part series on reserve funds. What is a reserve…
Resource Centre
Code of Ethics: Providing Competent Service
Condominium managers must comply with the Code of Ethics regulation, which promotes professionalism, reliability, and quality of service. The role of a condominium manager is very complex and often requires shifting priorities.
Code of Ethics: Preventing Unlicensed Practice
Condominium managers must comply with the Code of Ethics regulation, which promotes professionalism, reliability, and quality of service. All individuals and businesses providing condominium management services in Ontario must have a valid licence issued by the CMRAO.
Role of the CMRAO and the CAO for Ontario's Condominium Communities
(opens a PDF)Download the Role of the CMRAO and the CAO for Ontario's Condominium Communities [PDF - 100 KB]
CMRAO Inspections: Administering Owners’ Meetings, and Voting Processes
(opens a PDF)Download CMRAO Inspections: Administering Owners’ Meetings, and Voting Processes [PDF 325 KB]
CMRAO Inspections: Guide to Records Management Inspections for Management Providers
(opens a PDF)Download CMRAO Inspections: Guide to Records Management Inspections for Management Providers [PDF 385 KB]
Get to Know the CMRAO: A Guide for Condominium Owners and Residents
(opens a PDF)Download Get to Know the CMRAO: A Guide for Condominium Owners and Residents [PDF 945 KB]
COVID-19 Resources
The following resources are available to assist condominium managers concerned about how COVID-19 impacts condominiums and their role as provider of an essential service in these unprecedented times.
Ask the CMRAO Webinar Slide Deck
(opens a PDF)Download the Ask the CMRAO Webinar Presentation here. [PDF - 2MB]
Materials available on the Condominium Authority of Ontario website
(opens a new window)The Condominium Authority of Ontario (CAO) is dedicated to providing information, resources, and services to support condo communities across Ontario.