Condominium Management
Regulatory Authority of Ontario

Condominium Management Regulatory Authority of Ontario Suspends Condo Manager’s Licence

February 13, 2019 – Today, Ali Arlani, Registrar of the Condominium Management Regulatory Authority of Ontario (CMRAO) has ordered the immediate suspension of the General Licence of Robin Rudolph (who has recently provided condominium management services in Bruce County, Ontario), pursuant to section 43 of the Condominium Management Services Act, 2015 (CMSA).

On January 30, 2019, the CMRAO was notified that charges had been laid against a licensed condominium manager. Ms. Rudolph was charged criminally with four counts of identity fraud (contrary to section 403(1)(b) of the Criminal Code), four counts of forgery (contrary to section 367 of the Criminal Code), and two counts of fraud under $5,000 (contrary to section 380(1)(b) of the Criminal Code).

In response to this information, the CMRAO initiated an inspection of the licensee, which remains ongoing.

Section 43 of the CMSA states that the Registrar may immediately suspend a licence if it is considered to be in the public interest to do so. The Registrar has also issued a proposal to suspend the licence until the criminal proceedings have concluded. The licensee has the right to request a hearing regarding this suspension at the Licence Appeal Tribunal.

“The CMRAO has acted quickly to protect the interest of the public and the condominium consumers and corporations of Bruce County,” says Ali Arlani. “The conduct of this particular condominium manager warranted immediate suspension. Her conduct leads me to believe that she will not provide condominium management services in accordance with the law, with integrity and honesty, or to the standards that we require of all CMRAO licensees.”

Regulation by the CMRAO means condo management companies and individual condo managers will be licensed, meet education and experience requirements, and comply with a code of ethics. In the interest of consumer protection, information about all CMRAO licensees and the status of each licence is available on the Public Registry. Details about actions proposed and executed by the Registrar, including suspensions, are also posted and publicly available on the CMRAO’s website in the Compliance section.

Anyone providing condominium management services in Ontario must have a licence issued by the CMRAO to provide their services legally.