The CMRAO works in the public interest to build trust in condominium management services across Ontario. Handling complaints is an important part of our consumer protection mandate to promote ethical…

The CMRAO has achieved several key milestones in its short history as the regulatory body that sets standards and enforces the mandatory licensing of condominium managers and condominium management provider…

The CMRAO’s licensing and compliance team is made up of a group of highly knowledgeable individuals. Our coordinators are trained in condominium law and work with condominium legislation daily when…

CMRAO licensing fees are considered professional dues (as they would be for other licensed professions in Ontario), and since the fees are related to your employment as a condominium manager,…

The CMRAO has received inquiries about how condominium managers should respond to residents who want guidance on claiming work-from-home expenses on their 2020 income tax returns. With the ongoing pandemic…

In November 2021, the authority for setting education requirements transferred from the Minister of Government and Consumer Services to the Registrar of the CMRAO. Leading up to this transition, the…

The CMRAO has recently received several inquiries regarding the condominium manager’s role in relation to collecting and handling electronic votes prior to a meeting of owners. As condominium managers are…

In November 2018, the Minister of Government and Consumer Services announced new continuing education requirements for General Licensees who completed their education and examination requirements prior to November 1, 2017.…

The CMRAO has received several inquiries from condo managers about the protocol to follow when facing a possible coronavirus case in a condominium community. Here are some recommendations for reducing…

In response to inquiries from the sector related to the use of a specific CMRAO licence designation, on March 23, 2020, the CMRAO’s Board of Directors adopted a resolution to…